Our Services

Professional process serving, investigations and security compliance across the UK — fast, discreet and results-driven.

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What We Offer

Select a service to see full details

Process Serving

Fast, reliable service of legal documents anywhere in the UK — same-day serves, court documents, legal notices, and sworn affidavits of service.

Private Investigations

Discreet surveillance, people and debtor tracing, background checks and matrimonial enquiries — every case evidence-led and fully confidential.

Covert Security Inspections

Undercover on-site inspections that test staff compliance, prevent loss and assess health & safety — delivered with clear, detailed reports.

Mystery Shopper Services

Improve standards with structured mystery shopping across retail and hospitality — customer service reviews, staff monitoring and compliance checks.

How It Works

From instruction to proof of service — simple and fast

Submit Your Request

Send case details and documents through our secure form or by phone.

We Accept & Schedule

We confirm the job, agree a deadline, and assign an operative.

Service Attempted

Professional, discreet service with body-worn camera evidence where appropriate.

Proof & Report

You receive a signed affidavit of service or a detailed investigation report.

What Our Clients Say

Trusted by solicitors, law firms, and private clients across the UK

"Their covert inspection uncovered exactly what we suspected. The report was thorough and professionally presented."

"Mystery shopping reports helped us raise customer service standards across every branch. Highly recommended."

"Reliable, responsive and discreet. They've become our first call for any process serving work in the region."

"Served a difficult respondent same-day and provided a clear affidavit the next morning. Exactly the reliability we need."

"Professional, discreet, and quick to respond. The body-worn camera evidence gave our case complete confidence."

Why Choose Us

What sets Platinum Solutions UK apart

Professional & Reliable

Trusted by solicitors and law firms with a consistent, accountable track record.

Fast Turnaround

Same-day and urgent serves handled with speed and clear communication.

Nationwide Coverage

Operating right across the UK, wherever your documents need to go.

Confidential & Discreet

Every case is handled with complete discretion and data-protection care.

Confidential & Discreet

Every case is handled with complete discretion and data-protection care.

Confidential & Discreet

Every case is handled with complete discretion and data-protection care.

Frequently Asked Questions

How much does process serving cost?

Pricing depends on the service type, location, and urgency. Standard, same-day, and multiple-attempt serves are priced individually — request a quote and we’ll respond fast with a clear, fixed price.

Which areas do you cover?

We provide nationwide coverage across the UK, working with solicitors, law firms, businesses, and private individuals wherever the documents need to be served.

How quickly can you serve documents?

We offer same-day and urgent serves where possible. Standard turnaround is fast, and we’ll always agree a clear deadline with you upfront.

What happens if service is unsuccessful?

We carry out multiple attempts and keep you updated throughout. Where required, we provide detailed records of each attempt and can advise on alternative methods of service.

How is my data and documentation handled?

All work is carried out confidentially and in line with UK data-protection requirements. Body-worn camera recordings and case documents are handled responsibly and securely.

Ready to Get Started?

Tell us about your case and we’ll respond fast — usually within the hour.